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Senior Systems Automation Engineer

Culver City , California

ID de la oferta JR21-11227 Postularse Ver Trabajos Guardados

The Senior Systems Automation Engineer will be a senior member and of a team accountable for the monitoring and automation of all SPE Global Network Services Infrastructure.

Senior Systems Automation Engineer is responsible for implementing and supporting the automation and monitoring of all Global Network Services Infrastructure. This position requires a heavy emphasis on event-based monitoring and automation to monitor the Global Network footprint in and out of band solutions.

This position requires an emphasis on problem management, project management as well as building and maintaining positive business relationships with the IT Organizations, clients and vendors. Fulfillment of responsibilities must be performed with a minimum amount of supervision.

1. System Engineering Support:

• Senior team member on a team of Global Network Services Team.

• From a broad selection of monitoring tools, conceptualize, develop, and implement vendor or custom monitoring and automation solutions to ensure system functions at peak performance.

• Identify, analyze, architect, and test enhancements or bug fixes to the current systems management infrastructure to meet changing requirements and increase productivity.  

• Analyze processes to establish technical guidelines and standards for systems automation and monitoring.

• Provide administrative support for configuration and proper operation of all networking tools.

• Configuration of threshold and monitoring parameters for proactive and predictive systems and monitoring.

• Creation of packet flow analysis reports to determine anomalies and trends observed from the global network.

2. IT Operations Support:

• Manage outages, identify root cause and resolve all network issues within allowed service levels.

• Participate in the daily production meeting to report the status of production systems.

• Participate in the change control, production acceptance and event management processes.

• Participate in the development of operational procedures and policies.

• Participate in the development of a viable, cost-effective disaster recovery capability.

• Develop report monthly statistics and progress against internal and external service levels.

• Communicate change requests, issues and resolutions, event status as well other important matters to all areas of IT and customer departments.

• Identify, resolve and escalate business issues as appropriate.

• Manage after hours and on-call support.

• Manage Network capacity and provide network utilization statistics to the capacity planner.

3. Develop and maintain project plans for medium to large sized network projects:

4. Provide oral and written status reports to IT management and customers:

Knowledge of:  

- Systems designs and architecture (Linux and Windows Server)

- Amazon and Google Cloud network design patterns

- SolarWinds or an equivalent NMS platform background

- IP Addressing assignment, addressing, troubleshooting, performance tuning.

- Experience with various network operations tools, performance monitoring tools, diagnostics tools.

- Experience in large heterogeneous Network Infrastructure environment

Skill In:  

- Strong interpersonal skills are required.  Ability to work effectively with team members, clients and other areas of the IT environment

- Strong written and oral communications

- Excellent problem solving abilities, strong decision making skills and make sound judgment decisions.

Ability To:

- Work effectively with team members, clients and other areas of IT

- Handle multiple tasks and be flexible in a fast paced environment

- Deliver on time

*Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.

*As part of our commitment to health and safety, SPE requires all U.S. non-union applicants and employees to submit proof of vaccination against COVID-19 or to request and obtain approval of a reasonable accommodation based on disability or a sincerely held religious belief, practice or observance.  To request an accommodation for purposes of participating in the hiring process, you may contact us at SPE_Accommodation_Assistance@spe.sony.com. 

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